Get the Best IPTV Service
Broadband - Retentions leaving Virgin question - Price increase | Page 60 | Techkings
What's new
By:
Filters

Broadband Retentions leaving Virgin question - Price increase

All I will say what may works for some does not always work for others,
I would realy like to hear from members that say ok cancle my contract and they never got back to them or at one time cancle and then have to open new account in example wifes name.
 
urie said:
All I will say what may works for some does not always work for others,
I would realy like to hear from members that say ok cancle my contract and they never got back to them or at one time cancle and then have to open new account in example wifes name.
Click to expand...
This has happened to me exactly. Was with them for years, couldn't offer me a better deal than a new customer so went through with the cancellation and now been in my missus name for several years.
 
leemoo said:
This has happened to me exactly. Was with them for years, couldn't offer me a better deal than a new customer so went through with the cancellation and now been in my missus name for several years.
Click to expand...
Yes but even when our contract was about to end and we did say cancle it we just signed up again still with same account holder and it was only £1 dearer and went from 250 to 350 MB but 18 month contract again. So we though that was ok.
 
I spoke to someone in retentions today about my mothers Virgin and sorted it out. It was £37 a month before the April price rise increased it to £40.25p.

A new 18 month contract agreed at £33.25p a month, another result :emoji_muscle::emoji_muscle::emoji_muscle:
 
ste said:
I spoke to someone in retentions today about my mothers Virgin and sorted it out. It was £37 a month before the April price rise increased it to £40.25p.

A new 18 month contract agreed at £33.25p a month, another result :emoji_muscle::emoji_muscle::emoji_muscle:
Click to expand...
Without me going through the whole thread again could someone post up the retentions phone number or whatsapp number please. I am trying to help my folks out. They were paying £33 per month for 125mb broadband and anytime calls which went to £35.00. There contract ends at the end of september. I have put the cancellation in as the best offer they could offer was £46.00 per month. I think thats too much although i know it includes anytime calls. With the cost of deals these days i think they should be paying around £33.00 per month or less. I think they have phoned my dad back on his mobile but he has not answered it yet. They also have my number on file as i am a authorised to speak to them.
 
kegnkiwi said:
Without me going through the whole thread again could someone post up the retentions phone number or whatsapp number please. I am trying to help my folks out. They were paying £33 per month for 125mb broadband and anytime calls which went to £35.00. There contract ends at the end of september. I have put the cancellation in as the best offer they could offer was £46.00 per month. I think thats too much although i know it includes anytime calls. With the cost of deals these days i think they should be paying around £33.00 per month or less. I think they have phoned my dad back on his mobile but he has not answered it yet. They also have my number on file as i am a authorised to speak to them.
Click to expand...
WhatsApp VM at 8 am on a sunday few weeks back
told them contract expiring aug 2 and can no longer afford it.
Got 18 month M250 and stream for £20.20 never even bothered to haggle.

Whatsapp 07803 089684
 
kegnkiwi said:
Without me going through the whole thread again could someone post up the retentions phone number or whatsapp number please. I am trying to help my folks out. They were paying £33 per month for 125mb broadband and anytime calls which went to £35.00. There contract ends at the end of september. I have put the cancellation in as the best offer they could offer was £46.00 per month. I think thats too much although i know it includes anytime calls. With the cost of deals these days i think they should be paying around £33.00 per month or less. I think they have phoned my dad back on his mobile but he has not answered it yet. They also have my number on file as i am a authorised to speak to them.
Click to expand...
Weird just as i typed the message above phone rang. They have offer 250mb as it supposedly the lowest they do, but they want £37.00 for it. They are going to ring me back in the morning.
 
you need to find offers from other companies that has more bandwidth and cheaper price, i went with youfibre 1gb £25pm for 2 years, told virgin to shove it they couldnt match it, just greed at the end of the day, how many £billion did they make last year, taking the pi55
 
winkingwolf said:
you need to find offers from other companies that has more bandwidth and cheaper price, i went with youfibre 1gb £25pm for 2 years, told virgin to shove it they couldnt match it, just greed at the end of the day, how many £billion did they make last year, taking the pi55
Click to expand...
Sorry not an option where we are, in our street i can get 64mb or 1000mb with virgin. In my dads street just under 40mb. Now within a few hundred meters openreach are upgrading our area to fttp. They are literally two street down. Sky offering broadband plus phone calls at £20 because of certain reasons. Only other option is 3 5g home broadband and i've already had that and not putting my family through that again.
 
manic01 said:
WhatsApp VM at 8 am on a sunday few weeks back
told them contract expiring aug 2 and can no longer afford it.
Got 18 month M250 and stream for £20.20 never even bothered to haggle.

Whatsapp 07803 089684
Click to expand...
What were you paying and what was it going up to ?
 
I put in my cancellation and was offered £36 for gb Internet, rejected it and told them to come back with a better offer. Will probably accept the next offer that comes if it's better
 
weimaraner95 said:
Isnt that the normal price mark £33 , if your happy or your parents that is ,
Just paying over £21 125 mb and 250mb is £25.
Click to expand...
Getting the broadband can be cheaper but its the anytime calls that really rack it up. For example they could have got sky broadband but the only speed they could get is 35mb. They could have got that at £20.00 p/m but if you want to add evening calls it was £8.00 extra and anytime calls was add £16.00. Even though one of them has unlimited calls on his mobile being older they like the landline. Also this was not a new contract it was an existing contract.

At my house i'm on 250mb with evening calls and basic tv at £29.00 is was £26.00 until it went up.
 
I said I was due to cancel and to move to another provider, all was going through with the cancellation and the other provider and then I was called up to offer me a better deal
 
lilgohil said:
I said I was due to cancel and to move to another provider, all was going through with the cancellation and the other provider and then I was called up to offer me a better deal
Click to expand...
Same here hopefully in new year, with some proper competition from You fibre , VM will have to give me a better deal to stay.
 
kegnkiwi said:
Getting the broadband can be cheaper but its the anytime calls that really rack it up. For example they could have got sky broadband but the only speed they could get is 35mb. They could have got that at £20.00 p/m but if you want to add evening calls it was £8.00 extra and anytime calls was add £16.00. Even though one of them has unlimited calls on his mobile being older they like the landline. Also this was not a new contract it was an existing contract.

At my house i'm on 250mb with evening calls and basic tv at £29.00 is was £26.00 until it went up.
Click to expand...
We have just fibre 350 gone up again but tied to contract

Capture.PNGCapture1.PNG
 
You must log in or register to reply here.
Back
Top
Flash Sale Popup