Help with update or new box from basically no tech person

[Blingking]

Before we continue the USB flashing process, do you see "flash online" when you press the blue button?

yes i can see Flash an online image on the software Manager tab after pushing blue button

 

[Blingking]

Before we continue the USB flashing process, do you see "flash online" when you press the blue button?

Yes i can see flash online under the Software manager tab when i press the blue button

 

[Abu Baniaz]

Try flashing an image using that please. Which is the latest image it shows you?

 

[Blingking]

Try flashing an image using that please. Which is the latest image it shows you?

when i click flash online i get a box saying flash on the fly
and 4 options
7.4 Beta
7.3 Current
7.2 EOL
6.4 EOL
which one should i select please

 

[Blingking]

when i click flash online i get a box saying flash on the fly
and 4 options
7.4 Beta
7.3 Current
7.2 EOL
6.4 EOL
which one should i select please

and also should i remove my harddrive b4 doing this ?

 

[Abu Baniaz]

Keep your HDD connected, it is needed to create a settings backup. It will be used to setup your box automatically when the new image restarts/ HDD/USB also required to download the image.

Please flash 7.3 or 7.4. Choice is yours.

 

[Blingking]

Keep your HDD connected, it is needed to create a settings backup. It will be used to setup your box automatically when the new image restarts/ HDD/USB also required to download the image.

Please flash 7.3 or 7.4. Choice is yours.

Ahh im so sorry i have to go out, i hope i can catch one of your guys tomorrow to continue, thank you so much for helping really appreciate it

 

[Blingking]

Good evening
Is anyone able to help me with Flashing my box, as i sadly had to leave last night.

 

[urie]

Good evening
Is anyone able to help me with Flashing my box, as i sadly had to leave last night.

no need look at post Help with update or new box from basically no tech person

 

[Abu Baniaz]

Look at the screen and select what you want to do. If there are any errors, post what they are.

You want to flash an image, so select that.
You will be asked which image you want, select the one you want. 7.3 is the stable edition of ATV.
You will be asked if you want to create a backup, say yes.

You can do it. If you get stuck, people will help you. But, nobody is a mind reader, you will need to say what you are stuck on.

 

[Blingking]

no need look at post Help with update or new box from basically no tech person

Thats the post im in isnt it?

Look at the screen and select what you want to do. If there are any errors, post what they are.

You want to flash an image, so select that.
You will be asked which image you want, select the one you want. 7.3 is the stable edition of ATV.
You will be asked if you want to create a backup, say yes.

You can do it. If you get stuck, people will help you. But, nobody is a mind reader, you will need to say what you are stuck on.

its saying select what to do after flashing

1 upgrade backup. Flash & Restore all
2 Clean just flash and start clean
3 BU flash restore settings without plugins
4 BU " " " with selected plugins
5 Do not flash image

Do i need option 1

 

[urie]

Thats the post im in isnt it?


its saying select what to do after flashing

1 upgrade backup. Flash & Restore all
2 Clean just flash and start clean
3 BU flash restore settings without plugins
4 BU " " " with selected plugins
5 Do not flash image

Do i need option 1

select flash and restore all if your plugins have been downloaded from feed then they will also be reinstalled again but make sure you do as Abu suggested save settings when asked.
here is a pdf file that may help but for now just look at the images showing how to select image and flash you can try other options once you have flashed image and do image backup

 

[Blingking]

downloaded and box re booted still no sound tho

 

[Abu Baniaz]

Sorry, should have said this earlier...
Put receiver in deep standby, change hdmi cable or reseat both ends

Did you restore settings after it rebooted?

Which channel? Which satellite? Is volume turned up? Which audio track have you selected?

 

[Blingking]

no i didn't restore settings after the reboot, it didnt ask me to
Should i put receiver in deep sleep now? and what does reseat both ends mean, sorry.

all channels without sound and yes volume turned up, when you ask which satellite, how can i find this, and i did'nt select an audio track

 

[Abu Baniaz]

Reseat = Remove and plug back in making sure it is seated in socket properly. Do this at both ends of the cable.

Press the audio button.

 

[Blingking]

removed plug and power lead, couldn't try new hdmi as don't have new one, as changed last one when the box went wrong because was making the whole screen fuzzy, and pushed the audio button, still no joy

 

[pabloescaban]

removed plug and power lead, couldn't try new hdmi as don't have new one, as changed last one when the box went wrong because was making the whole screen fuzzy, and pushed the audio button, still no joy

Probably/possibly HDMI socket on box or tv is faulty.
Try the box and HDMI lead on a different TV to check audio.
If no joy, the HDMI outlet on zgemma is probably knackered

 

[Blingking]

Probably/possibly HDMI socket on box or tv is faulty.
Try the box and HDMI lead on a different TV to check audio.
If no joy, the HDMI outlet on zgemma is probably knackered

Just tried on my sons gaming tv with different HDMI lead and still just image no sound.
i think your right box may be knackered

 

[Abu Baniaz]

Can I confirm that you set the tuners and scanned?