Gas smart meter

[spanner123]

They can offer deals with smart meter only tariff

That is true, but usually deals are still not good enough to get one in my opinion!

 

[manic01]

That is true, but usually deals are still not good enough to get one in my opinion!

Opinions vary

 

[loncell]

We had smart meters installed April last year and the gas reading has never worked on the monitor.
When we got in touch with Octopus they said to change the settings to read every 30 minutes as it was a longer period before.
Still never worked just sits on awaiting data.

If you have 2 different providers and 2 indoor monitors only one monitor will work.
IVIE bud monitors will monitor 2 separate providers on the one indoor display. I have EON Lecky BG gas and both use to show up fine till the BG smart meter went t*ts up

So I had them booked in for the 2nd appointment today and guess what ?
They cancelled via a missed call and a text. I rang them back told them wife took the afternoon off and their sending us a cheque for £60

That's £100 I've had off them in a week. They've rearranged it for the 5th Feb

I hope they don't come

 

[Maison665]

Well ive had it over a week so far been perfect. Lasted longer then the eon one

 

[loncell]

So 5th of Feb came and guess what ? they cancelled again and I received nothing for the missed appointment on the 17th Jan.

I spent another hour on the phone and was informed that they would sort it from their end and the fault info had been forwarded on to the relevent department and to allow 5 working days which was the 12th

And you guessed it it's still broke, still showing £22:60 online and you have to manually add any top up to the meter in the garden. But worse we've no way of knowing what's left without lying in the sh*t trying to read the LED.

I think I've exhausted every avenue even 3 emails of complaint with no reply. I think I'll take it to the ombudsman and see it the can help

 

[pabloescaban]

So 5th of Feb came and guess what ? they cancelled again and I received nothing for the missed appointment on the 17th Jan.

I spent another hour on the phone and was informed that they would sort it from their end and the fault info had been forwarded on to the relevent department and to allow 5 working days which was the 12th

And you guessed it it's still broke, still showing £22:60 online and you have to manually add any top up to the meter in the garden. But worse we've no way of knowing what's left without lying in the sh*t trying to read the LED.

I think I've exhausted every avenue even 3 emails of complaint with no reply. I think I'll take it to the ombudsman and see it the can help

You can take a photo of the display using your phone.
It's the only way I've been able to read meters for past five years.
It might take ten or more shots before you can get one you can see but it saves trying to kneel down or lying down in the shit and twigs