EE Hub

[bigman41]

Hi all so just had EE broadband package renewed and they've sent the new EE smart Hub plus, does any one have any idea how to switch off the firewall on this thing. Theyve taken away the off button so can't do it manually...thanx all

 

[cumu2003]

Don't have one so unsure, but can you try following?

Using Parental Controls on EE | Broadband Help | EE

 

[bigman41]

Don't have one so unsure, but can you try following?

Using Parental Controls on EE | Broadband Help | EE

Hi nope already tried that, it's now default on and no switch to turn it off...anyone got round it??

 

[Aristotle]

Hi nope already tried that, it's now default on and no switch to turn it off...anyone got round it??

I had a look on Reddit and there doesn’t seem to be a solution.
Hopefully someone on here knows a way.

Found this disgruntled EE user
Re: EE smart hub plus is a joke

 

[browney]

Is there a reason why you want it off?

 

[linesman66]

Not sure if this will help

EE - Turn off Content Lock / Orange Safeguard
How Do I Turn On Parental Controls on My Device? | Help | EE

 

[bigman41]

Is there a reason why you want it off?

Hi yes if u have problems with IPTV or need to check things switching off the firewall 9 times out of 10 fixes the problem....can't do that now

 

[browney]

That normally just comes under content filters

Isn't ee done via the app now?

 

[Aristotle]

Hi yes if u have problems with IPTV or need to check things switching off the firewall 9 times out of 10 fixes the problem....can't do that now

Looks like they have made it so you can’t turn firewall off.
You may need to get your own router unless there is an actual way of disabling it that I haven’t found. I only looked on EE forums and Reddit.
Good luck.