Buffer problems with Surfshark

[UpTheChels]

Hi,

what can be the reason for the following problem and did anybody of you have the same problem?

IPTV without Surfshark running totally fine. As soon as I activate the VPN (living in Germany, choose Germany as location in Surfshark) the IPTV stream starts buffering often and stops.

My Internet connection got 100 MBit/s.

Any idea?

 

[manic01]

Hi,

what can be the reason for the following problem and did anybody of you have the same problem?

IPTV without Surfshark running totally fine. As soon as I activate the VPN (living in Germany, choose Germany as location in Surfshark) the IPTV stream starts buffering often and stops.

My Internet connection got 100 MBit/s.

Any idea?

Try uk or Netherlands location

 

[Fast Show]

try to change other countries or Talk to your provider to active the vpn from his panel

 

[Fox789]

Hi,

what can be the reason for the following problem and did anybody of you have the same problem?

IPTV without Surfshark running totally fine. As soon as I activate the VPN (living in Germany, choose Germany as location in Surfshark) the IPTV stream starts buffering often and stops.

My Internet connection got 100 MBit/s.

Any idea?

If it works fine without a VPN there’s no need for a VPN.

 

[manic01]

If it works fine without a VPN there’s no need for a VPN.

Vpn is not just there to make sure service works for the end user, its also for end user protection as I'm sure you are aware

 

[userlee5267]

You may not be allowed to use one on your server

 

[browney]

You may not be allowed to use one on your server

Sounds like it may be the case.

Take some trials of other vpns and see how they perform.

 

[UpTheChels]

Sounds like it may be the case.

Take some trials of other vpns and see how they perform.

But Surfshark is a commonly used VPN here?

 

[browney]

But Surfshark is a commonly used VPN here?

Yeah it's a common one but some providers restrict the use of a VPN.

No harm in trying another one like pia, Nord etc

 

[albanyshore]

Hi,

what can be the reason for the following problem and did anybody of you have the same problem?

IPTV without Surfshark running totally fine. As soon as I activate the VPN (living in Germany, choose Germany as location in Surfshark) the IPTV stream starts buffering often and stops.

My Internet connection got 100 MBit/s.

Any idea?

I had issues streaming with one service provider using Surfshark. I previously use NordVPN successfully, but I wanted to trial surfshark’s features - big mistake. They spotted I was running the service through a VPN and blocked my connection. Cause a real hassle trying to solve the issue as even when I switched back to NordVPN, it still wouldn’t work.

Luckily, I was able to resolve the issue. I completely logged out of my account, shut down the app and restarted my box. Then start up NordVPN and logged back in again - all worked fine.

 

[manic01]

I had issues streaming with one service provider using Surfshark. I previously use NordVPN successfully, but I wanted to trial surfshark’s features - big mistake. They spotted I was running the service through a VPN and blocked my connection. Cause a real hassle trying to solve the issue as even when I switched back to NordVPN, it still wouldn’t work.

Luckily, I was able to resolve the issue. I completely logged out of my account, shut down the app and restarted my box. Then start up NordVPN and logged back in again - all worked fine.

I use surfshark all the time in numerous apps, never an issue

 

[albanyshore]

I use surfshark all the time in numerous apps, never an issue

Hmm interesting - may have just been an isolated incident. The issue I had was with their Ukraine VPN connection