Hi I'm not sure where to post this as I'm new to this and not the most technical of people when it comes to this stuff. I have a V8s openbox which I purchased around 7 months ago. All was working fine till around 3 months back so I just left it. I've now decided to cancel my virgin TV and sort my openbox out. I factory reset it as I was receiving no signal on every channel and nothing was working, i.e. Web tv, weather etc... but it was saying it was connected via Ethernet and had the green dot highlighted stating it was connected and it was also letting me download channel lists and firmware etc.. so I assumed it's connected to the internet? I paid someone to come out yesterday to look at my sky dish and align it and sort it thinking that was the problem (I originally thought this was the full problem), he sorted all that and I connected an old sky box up and it worked perfect... but when I connect my openbox nothing works, every channels has no signal and SNR10% on all channels. I purchased a gift yesterday and put it on the CCCam correctly and it's showing as online, I've also tried 2 older gifts I had which still had around 6 months remaining on them, but still nothing.
Would really appreciate any help as I'm pulling my hair out trying to sort this and can't understand what the problem is or if I'm doing something wrong!
Thanks guys