Well done 'O prickly' one,we now know the Tosh was fitted at the shop, which shop was it? local to him or was it on line? lf local to him he needs to take it back and kindly ask if they will remount the drive. lf it was on line he either needs to do same / or with your detailed instructions how to remount the drive,lt is obvious he is not listening to any other members instructions.