Yes I saw the picture, it is not what I asked for. You are giving wrong pictures/answers. If something is not clear, please feel free to ask. We are trying to help you.
1. Please go to EPG settings an post a pciture of the EPG setttings.
Menu > Setup > EPG > EPG Settings
I attach my one, it should be similar.
View attachment 93310
2. In you EPG zapper, please change the notifications options to Yes. If you activate the OpenTV EPG zapper, what happens? To activate it:
With no menus showing on TV, press blue button to show extensions, then select the Open TV EPG force download
View attachment 93311
3. Which image are you on? Please don't say "latest"
Menu > Information > About
On my picture I am on 6.4 003.007. What does yours say?
If you want to take good/clear screenshots, please see here:
Taking screen shots and uploading attachments to the forum