Zegemma H2H virgin signal loss

[craigrac]

hi there, my h2h virgin tuner has been working perfectly for about 18 months, flashed various images etc with no bother, got up sat morning and no signal showing for tuner b for virgin, was watching sky sports on friday night as usual. not touched anything since.
tuner a for sky is fine, restarted box and checked cable right up to box outside and all ok.
my virgin broadband is working perfect, tried flashing a backup from another image and still the same, zero signal showing in signal finder menu.
any ideas guys?
thanks in advance.....

 

[pabloescaban]

Have you tried a different cable from the router to the box?
Different cable from splitter to the box?

 

[craigrac]

Have you tried a different cable from the router to the box?
Different cable from splitter to the box?

No not yet, can't see it being that but il connect it to the upstairs socket tomorrow and try it, it used to work upstairs on that socket before.
I suspect the tuner has failed, it always says 29% signal with the ipab image but now says 0% and won't find anything when you scan frequency

 

[pabloescaban]

But wouldn't reflashing the new image have cured the tuner problem?

 

[ste]

I'd try checking cables / connections / splitters etc.

 

[johntot49]

hi there, my h2h virgin tuner has been working perfectly for about 18 months, flashed various images etc with no bother, got up sat morning and no signal showing for tuner b for virgin, was watching sky sports on friday night as usual. not touched anything since.
tuner a for sky is fine, restarted box and checked cable right up to box outside and all ok.
my virgin broadband is working perfect, tried flashing a backup from another image and still the same, zero signal showing in signal finder menu.
any ideas guys?
thanks in advance.....

 

[Scottedwards]

The same thing happened to me on the same day. did you manage to sort out the issue?

 

[RustyMG]

.

 

[markyar]

Hi Guys....just happened to me yesterday....all okay day before then dead ! Can receive FTA Channels but nothing else.
Did you ever get things up and running again... Just wondering if they have started to cut the signal to dormant feeds ?

 

[adrilang]

Hi Guys....just happened to me yesterday....all okay day before then dead ! Can receive FTA Channels but nothing else.
Did you ever get things up and running again... Just wondering if they have started to cut the signal to dormant feeds ?

If you’re getting FTA channels it’s likely your supplier is not long “supplying” you?

But wouldn't reflashing the new image have cured the tuner problem?

If the tuner has failed, flashing another image wouldn’t fix it

 

[Scottedwards]

Still without signal, tried most things including a booster and not working as yet, i'm having VM install broadband and basic TV at the end of December. this with confirm if the feed had been cut.