XstreamTV Zgemma H2S showing Banned please help

[DKJ]

Hi,

I bought a 6 months IPTV subscription for Zgemma H2S which was supplied through the Xstreamtv app. This worked great for 16 days and everything I had paid for was there however after 16days my status was showing as banned even though my expiry date is displayed as 13/11/2017. I have not used my subscription on any other device or at any other location. Has anyone else had similar issues? How can I resolve this?

Regards

 

[siilver]

Contact your agent ?

 

[DKJ]

I have he says that I aren't showing banned at his end and that my sly router is possibly to blame.

 

[moshibeth]

Have you been recording by any chance

 

[DKJ]

No I haven't recorded I didn't think you could record a streamed signal.

 

[DKJ]

I've been put onto a Ace IPTV instead but it is unreliable and nowhere near as many channels.

 

[moshibeth]

Yes you can record a stream and i have managed to record via the xream app,get a test off another provider to check router is not blocking you,may need to turn off firewall or shield