Vu ultimo 4k white light

[johnny corbett]

Hi guys picked up a vu ultimo 4k on ebay powers on but nothing on lcd and TV screen is blank although my tv detects a signal the minute I power on the box. Have tried to get it to flash but nothing so far lcd screen is just black

 

[pabloescaban]

Hi guys picked up a vu ultimo 4k on ebay powers on but nothing on lcd and TV screen is blank although my tv detects a signal the minute I power on the box. Have tried to get it to flash but nothing so far lcd screen is just black

How have you been trying to flash it?
Have you tried several usb sticks?

 

[johnny corbett]

Yes tried a few sticks I did hear something about flashing with a pc but no idea how

 

[pabloescaban]

Yes tried a few sticks I did hear something about flashing with a pc but no idea how

You can flash it from pc/ laptop using webif but you need the box IP address, which you won't get until you can access the menus etc.
What image have you downloaded?

 

[johnny corbett]

Have tried a few images

 

[pabloescaban]

Can you provide any more information?
Tried a few sticks.
Tried a few images.

What make sticks?
What images and image versions?
What happens when you try to flash it?
How have you been trying to flash it?
Have you powered on with the usb in while holding standby button?

 

[Ferret.]

The white light is usually a sign of box been in deep standby usually resolved by unplugging it at the main and then back in i guess not in your case.

It can also mean a hardware fault.

Open the box up remove the tuners and unplug any hard drives. Does it now boot ?

If it does not then i suggest your return it to the seller unless you were aware you was buying it in this state.

 

[johnny corbett]

Yes I knew this when purchasing have removed everything its detects the remote when I press the remote buttons but won't come off white light I presume it's not fully dead as it detects remote and TV says hdmi available when I power it on just won't flash for me

 

[woody6222]

Try another psu.

 

[johnny corbett]

As in power supply

 

[moshibeth]

As in power supply

Only use a genuine sandisk usb 8 GB if you have one. Low level format it with HDDGuru then fat 32 . If that will not flash it and you cannot connect via webif its knackered. Jtag may fix it but do as fez1 suggested first

 

[mjon]

You can flash it from pc/ laptop using webif but you need the box IP address, which you won't get until you can access the menus etc.
What image have you downloaded?

It should be possible to get the ip address by loggin in to your router, if the box is not completely dead

 

[pabloescaban]

As in power supply

Yes, check the voltage and ampage of the PSU and try a different one.
Make sure voltage is the same, ampage can be higher

 

[johnny corbett]

Cheers will do

 

[cokeaddict]

Had same with my Ultimo4K, happened a few times, then would be fine again for a while.

Turned out the on/off switch is faulty, I found by switching it off, then firmly on again a few times, the box would boot, so must be a dodgy contact inside the switch itself.

I did remove the motherboard and try re soldering the switch incase it was a dry joint, but that made no difference.

Once I found that it would boot and remain booted I have never touched the switch again, I just pull the power cable out and reinsert it now if I need to and it's been working 100% for last 18 months like that.

 

[johnny corbett]

Cheers

 

[johnny corbett]

No joy guys internet lights no even coming on and can't flash with any USB at all just white light on box