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Stremio Firestick issues

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Unicorn10

Newbie
Hey all,

So.....
I posted previously about installing Stremio along with Torrenteo and my RD account.

To clarify...i have two firesticks. One working perfectly with Stremio on all HD/4K content.
The issue I had was that my older Firestick was not compatible (powerful enough) to run it.

I ordered and today received a new Firestick 4k Max to replace the older firestick.

On my new Firestick 4k MAX....stremio is working however only has sound and no picture on HD/4K streams.
Lower quality streams work fine.(1080p).

I've swapped TVs around which are both HDR/4K and the problem persists.

I've checked the new Firestick status and it shows is connected 4K.

I've swapped players within the app but still the same.

Anyone have any thoughts or ideas ?
 
Have you tried this solution :
Check Display Settings:

  • Go to Settings > Display & Sounds > Display on your Firestick.
  • Ensure that the resolution is set to 4K and that HDR is enabled.

Change Video Output:

  • Still under Display & Sounds, try changing the video output settings. Set it to “Automatic” and see if that resolves the issue.

Update Stremio:

  • Ensure that you have the latest version of Stremio installed. Sometimes updates can fix bugs or compatibility issues.

Reinstall Stremio:

  • If clearing the cache doesn’t help, try uninstalling and then reinstalling Stremio.

Clear App Cache:

  • Go to Settings > Applications > Manage Installed Applications > Stremio. From there, clear the cache and data.
 
Any files that have DV profiles 7 will fail using Exoplayer and most players tbh.
Kodi or Vimu players will convert them on the fly to 8.1.
Also read that 4k max has issues with DV+HDR10 files and does not fallback to HDR10 which it supports and you will have audio black screen.
You will need to choose files with HDR only unless they have be ripped to another Dolby Vision profile other than 7.
Not sure if the suggestions@Fast Show made will help with DV profile 7.
Do all the same files play on your other 4k max or is it another type of Firestick?
What other players did you try?
 
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Only five replies in three minutes, could do better.

To the OP: have you allowed apps from Unknown Sources and enabled debugging in developer options?
 
Well I wouldn't know I have run streamio on both sheild and z11 pro max never once had a issue

But must admit strange one working perfectly the other one isn't.

have you plugged the problem firestick into same tv etc as the one with no issues
 
mike123 said:
Well I wouldn't know I have run streamio on both sheild and z11 pro max never once had a issue

But must admit strange one working perfectly the other one isn't.

have you plugged the problem firestick into same tv etc as the one with no issues
Click to expand...
They are different devices and neither one can play DV profile 7 with FEL unless you use Kodi or Vimu player that converts them to 8.1.
There are less than a thousand movies with the FEL layer anyway.
I think it’s down to the Firestick 4k Max not being able to play DV+HDR files because it doesn’t fallback to HDR correctly when playing these types of files.
I haven’t heard if the Firestick 4k has the same issue which I think the OP has, as they mentioned it in another post.
OP has tried both TV’s

https://www.reddit.com/r/Stremio/comments/1aj48o6/cant_play_4k_dv_hdr_content_on_my_firestick_4k_max
 
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