server chanells just gone off

[sandog]

my openbox chanells on newcam have gone off and all i can get are the free chanellsit still has a tick when i go into the menu on the server but it says offline shoudnt it be saying online i phoned my server but he says its ok all connections have been checked can not no why this has happened

 

[tornado]

Have alook and see if your box has found a ip then reboot your modem rooter and box and see if that helps.and have u done any thing with your box at all messed with it.

 

[cactikid]

as with any internet provider,first rule of thumb is to check you are connected,my boxes this morning not worked ,rebooted network and boxes and restarted cam and back up running again.

 

[sandog]

just looked through the menuand where is says add account like the port password ect but all the numbers and lettres that i put in with the remote have somehow dissapered

 

[cactikid]

did you have to scan for channels?

 

[sandog]

sorry for not getting back to you yes i did a rescan a few days ago