Loading portal gives black screen...

[PCM]

My 'friend' has two portals on a Mag254.

One loads perfectly.

The other, from a trusted and used before, third party, when selected, just gives a totally black screen when loading, and no more.

The third party at their end can see a 'connection'.

It used to work, the URL is a new one, but assured it's all correct.

Reboots, settings checks, HDMI settings checked, video/sound settings checked, etc - but no luck.

Does anyone have any suggestions?

It's assumed the box is ok, as the other portal from a different 3rd party is fine.

 

[bazcfc1]

Try reverting back to old portal from 3rd party is the portal defiantly entered correctly

 

[PCM]

Thank you.
The old portal re-entered, shows as blocked, which it is, but it DOES show up and attempt to load.
The new portal re-entered, again still gives the black screen.

 

[bazcfc1]

Is the mag hard wired or on WiFi is your mate putting/c/ at end of portal what you could do is if have firestick or android phone download stb emu change the mac address to your mates mag box and you try the portal on a different device as some portals are been blced but that shouldn't cause a black screen