Lebara using 5gb a day

[userlee5267]

Hello my lad as a xiamo redmi pro. He honestly only uses for his bus ticket to school. He's only 11. And it's smashing 5gb a day. He said he turns data off until he gets on the bus in the morning and at when he comes home.

His phone connects to WiFi as soon as he's home and he turns mobile data off

What could it be. This weekend he's used 15gb data it's impossible it's sat in the house all weekend 😭

 

[Kyser143]

Knowing kids prob downloaded something that draining data in background ...would start deleting apps installed since prob started.

Or even stop data access to all apps and see if problem persists...if not turn 1 on at time to see which ones causing it

 

[Scufferoo]

Factory reset phone

 

[userlee5267]

Cheers will ask him to remember his passwords for his snap chat and tik Tok and delete everything.

 

[bazcfc1]

Cheers will ask him to remember his passwords for his snap chat and tik Tok and delete everything.

TikTok will kill his data on most phones you can set a data limit and data warning also does he have his phone set to WiFi calling.
Saying that I can use a lot of data in day but that’s mainly uploading to SoundCloud ect as don’t use home WiFi prefer to use mobile data

 

[mrafc]

Hello my lad as a xiamo redmi pro. He honestly only uses for his bus ticket to school. He's only 11. And it's smashing 5gb a day. He said he turns data off until he gets on the bus in the morning and at when he comes home.

His phone connects to WiFi as soon as he's home and he turns mobile data off

S What could it be. This weekend he's used 15gb data it's impossible it's sat in the house all weekend 😭

Go into the network setting for Lebara. You can see what apps are using data. Bet it's tik tok...


Here's mine for example

 

[bazcfc1]

I wouldn’t worry too much about using 5g in a day here is an example of how much data I can eat

 

[moshibeth]

I wouldn’t worry too much about using 5g in a day here is an example of how much data I can eat

If you are hungry buy a beef burger you nutter

 

[userlee5267]

Just checked his phone.... Says in two months he's used a grand total of 1.6gb over mobile data.

So god knows why this weekend alone he's used 15gb.

Says he can't remember his passwords and doesn't want to lose his accounts 😭

 

[userlee5267]

I know he's used 15gb as on the app it shows zero data everyday.

I top up £5 and by the next day it's gone completely

 

[moshibeth]

I know he's used 15gb as on the app it shows zero data everyday.

I top up £5 and by the next day it's gone completely

Factory reset the phone then reset passwords

 

[Jamie Lee spice]

Check on the Google play store are his applications set to only update over wifi.

When he turns on mobile data apps will automatically update over that.

Also apps that use location will use mobile data.

 

[bazcfc1]

I know he's used 15gb as on the app it shows zero data everyday.

I top up £5 and by the next day it's gone completely

Why not buy him a bundle or move him to a network where you get minutes texts and data included cause if your topping up a fiver daily that’s £40 a week you could get him a bundle on a different network for half that

 

[userlee5267]

It's only happened this week end.

 

[pabloescaban]

It's only happened this week end.

Did you check which app is using all the data?
Details of how to were posted above, until you find what it is and switch it off, this is going to happen every day

 

[userlee5267]

Did you check which app is using all the data?
Details of how to were posted above, until you find what it is and switch it off, this is going to happen every day

Says tik.tok used 1.6gb over two months. Doesn't show he's used 15gb anywhere it's odd

 

[pabloescaban]

Says tik.tok used 1.6gb over two months. Doesn't show he's used 15gb anywhere it's odd

Go on lebara website and login to your account, there's live chat on there that will sort this out in 5 minutes

 

[userlee5267]

Go on lebara website and login to your account, there's live chat on there that will sort this out in 5 minutes

Says there's problems try again tomorrow tried that this morning. Says theres log in issues and account issues there end

 

[pabloescaban]

In that case I wouldn't worry about it, I'm on lebara but not noticed anything like this, just checked and I've used 343mb in past week

 

[lamblamb]

missus let our grand daughter tether to her phone last month for 10 minutes.

that wiped out the missus 6gb monthly data.

grand daughter was using TikTok.

thats lebara also.