If a dish is even slightly misaligned?

[kevleo]

Hi Guys

Hoping for some advice.

I look after dm500s for my parents and my brothers and sisters but am stuck with one of them.

Usually when their lines change, satellites move or every so often after a few months things stop working - I end up taking the boxes back, reflashing to the most up to date version of Commando and sending them away happy.

However on this occasion something else is happening.

All channels and menus etc work fine at my house.

When the boxes are then brought to their house - they dont work properly, connections are fine as is internet speed and connection.
On one box (my fathers) certain paid channels work while other dont? (BT Infinity broadband) It doesn't appear to be a cam problem as it shows some sort of "Channel Error" message


Could a dish alignment problem cause the majority work perfectly but others not to work at all?


Thanks in advance

 

[Fozzy1]

Yes, I also think some tuners are more susceptible to a weaker signal than others. My mates ZGemma H2S would not work at his but was fine at mine (his old Openbox even worked on his set up). After a process of elimination (box /router /home plugs/ and line swaps we realigned the sat dish and everything was spot on.