Windows 10 HP laptop, windows 10 cant factory reset?

[jimlan]

Hi Guys, looking for a wee bit of advice, Have a HP laptop, windows 10, cant factory reset, It is only 32 gig, and hard drive is full, It will not let me into settings, have to right click, to get a menu, to turn off, only info I can find on net, is repeat hitting f11, but that does not work, any help would be great, Thanks

 

[moshibeth]

Do a systems restore

 

[formandvoid]

Could boot in safe mode.

 

[jimlan]

Do a systems restore

That is what I am trying to do, a systems restore, cant get into settings

 

[jimlan]

Could boot in safe mode.

How do I do this, and what will it do,?

 

[celticfc]

does this help m8
https://support.hp.com/gb-en/document/c03439317

 

[woody6222]

Hi Guys, looking for a wee bit of advice, Have a HP laptop, windows 10, cant factory reset, It is only 32 gig, and hard drive is full, It will not let me into settings, have to right click, to get a menu, to turn off, only info I can find on net, is repeat hitting f11, but that does not work, any help would be great, Thanks

I have kept well clear of Win10 and l am not sure if there is enough space on a 32gig hdd for a win10 install. Do you mean it is 320gig?

 

[jimlan]

I have kept well clear of Win10 and l am not sure if there is enough space on a 32gig hdd for a win10 install. Do you mean it is 320gig?

No, 32 gig, updated to 10, but cant factory reset

 

[jimlan]

does this help m8
https://support.hp.com/gb-en/document/c03439317

Had a wee look, but it also says, go into settings, with having no memory at all, I cant get into settings ect

 

[woody6222]

There will not be enough space on there for a recovery partition in that case and the only option will be a reinstall from a disc. If you have important files on there they need to be removed before you go any farther. Then l suggest a bigger HDD.

 

[woody6222]

What is the model number on sticker on bottom of lappy? what operating system was on before upgrade?

 

[Willo3092]

fit a hdd or bigger ssd and clone the existing drive.

 

[woody6222]

Gotta go back 25yrs or so to have a 32gig hdd. More likely some one trying to be clever formatting a larger drive ,destroying the recovery partition and screwing up the partition sizes and ending up with 32gig, or am l on the receiving end of a wind up. l hope not as l have a sh1t week up to now

 

[formandvoid]

Sorry,missed that totally.32g is way too small for windows 10.Probably want 100g.

 

[jimlan]

There will not be enough space on there for a recovery partition in that case and the only option will be a reinstall from a disc. If you have important files on there they need to be removed before you go any farther. Then l suggest a bigger HDD.

Thanks, but no disc drive

 

[jimlan]

What is the model number on sticker on bottom of lappy? what operating system was on before upgrade?

Cant remember what it was before update, this is it,
http://store.hp.com/UKStore/Merch/P...gclsrc=aw.ds&dclid=CLWW3OeGqtoCFVSNGwod9w0Kng

 

[Willo3092]

This might help?

https://support.hp.com/gb-en/document/c04742289

 

[Willo3092]

This might help?

https://support.hp.com/gb-en/document/c04742289

Apparently you can also add an sd card to increase storage.

 

[aldan]

i think i know this laptop.it has no hdd right?you cant upgrade the hdd or the ram if its the model im thinking of.my stepdaughter bought one and it is pretty much useless.post your model,but if anything ive said makes sense buy another laptop with proper specs.

 

[allrounder55]

its flash memory not a physical hard drive as aldan says theres no room to fit a2.5" laptop drive in there mainly used for streaming. You can load windows on it but not much else but it boots faster should be same speed as ssd