Formuler Z8 box error, can someone offer a trial to test?

[zir786]

My IPTV wasn’t working and the box offered to reboot the device.
I rebooted the device and reinstalled my tv online 2 from the play store.
My IPTV provider is still there but it won’t connect. It says Error check your internet connection and portal url.
I don’t know how to fix it.

Would someone offer me a trial so I can test a different provider.

Any advice would be appreciated thanks!

 

[bazcfc1]

Try a reboot of router but power box off first is it on wifi or ethanet