We had smart meters installed April last year and the gas reading has never worked on the monitor.
When we got in touch with Octopus they said to change the settings to read every 30 minutes as it was a longer period before.
Still never worked just sits on awaiting data.
If you have 2 different providers and 2 indoor monitors only one monitor will work.
IVIE bud monitors will monitor 2 separate providers on the one indoor display. I have EON Lecky BG gas and both use to show up fine till the BG smart meter went t*ts up
So I had them booked in for the 2nd appointment today and guess what ?
They cancelled via a missed call and a text. I rang them back told them wife took the afternoon off and their sending us a cheque for £60
That's £100 I've had off them in a week. They've rearranged it for the 5th Feb
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